African Mobile & Fixed Operators :: Mobile operators in Africa & Middle East

Major African Mobile Markets: Future Growth Prospects 2006-2011  

Key Operator - Vodacom


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Company Overview

Business Strategy

Financial and Operational Performance

Recent Developments

Future Outlook

Figure 1: Revenue from Wireless Sector (2003-2005)

Figure 2: Revenue Break-up - by Geography (2005)

Figure 3: Mobile Subscribers (2003-2005)

Figure 4: Mobile Subscribers in Africa - by Geography (September 2005)

Figure 5: Vodacom - Ownership Structure (September 2005)

Table 1: Vodacom - Mobile Operations in Africa

Table 2: Key Performance Indicators in different geographies (2005)

Company Overview

Vodacom is a pan-African mobile operator offering GSM-based services in South Africa, Tanzania, the Democratic Republic of the Congo (DRC), Mozambique and Lesotho. The operator had more than 19 million mobile subscribers in Africa in September 2005, with South Africa alone accounting for 82.7 percent of the total subscriber base of the company.

Table 1 provides a regional snapshot of Vodacom's mobile operations in Africa as on 30th September 2005.

Table 1: Vodacom - Mobile Operations in Africa


Source: Company Reports

The company employs about 5,000 people in Africa, with approximately 4,000 employed in its operations in South Africa. Total revenues for Vodacom for the financial year ending March 2005 were USD 4.4 billion. The company is a subsidiary of Telkom SA Limited, the incumbent telecom carrier in South Africa.

Business Strategy

Vodacom is exploring both organic and inorganic growth opportunities to expand its operations on the African continent. With the launch of 3G services in South Africa, the operator is also attempting to increase the share of non-voice value-added services in its total revenues. The operator is investing in market research activities and sponsoring events as elements of its brand development strategy, and to deliver the best quality of service and customer care possible to its subscribers.

Specifically, Vodacom highlights the following strategies:

Expand geographic scope

  • Vodacom is seeking new investment opportunities to increase the scope of its operations on the African continent, such as the interest it has shown in launching services in Nigeria.
  • Vodacom also plans to expand network coverage in its existing African operations. It has adopted a solid rural expansion policy, using the community phone concept, which also produces jobs and opportunities for entrepreneurs. The operator is planning to expand its network coverage in Mozambique, where poor network coverage was one of the factors for registering losses in this market.

    Tap inorganic growth opportunities

  • In addition to growing organically, Vodacom is open to expanding through acquiring other operations and other service providers in Africa. For instance, it acquired the Internet service provider Tiscali South Africa in 2004 and planned to enter the Nigerian mobile market by acquiring a stake in an existing operator in the country in 2005. However, in doing so, Vodacom states that it will focus only on mobile network operators or the mobile operations of other telecom operators.

    Form alliances and tie-ups with other players in the industry

  • Vodacom is exploring tie-ups and alliances with other players in the market to expand the scope of its services, particularly non-voice value-added and 3G services. For instance, it has formed a strategic alliance with Vodafone and plans to offer Vodafone's global services (including data services such as Vodafone Live!, Blackberry, etc), in South Africa. Vodacom has also entered into a number of international roaming agreements with other operators and currently offers roaming services across 153 countries for its GSM-based services and 31 countries for GPRS-based services.

    Offer competitive tariffs

  • Stiff competition in its major markets led Vodacom to reduce many tariffs in the financial year 2005. It reduced pre-paid tariffs by 10 percent, SMS tariffs by 60 percent and tariffs for data services, in general, by 90 percent.

    Invest in Brand Development

  • Vodacom offers its services in all five of its African markets under the Vodacom brand. It has sponsored a number of sports teams in Africa and other campaigns as part of its brand development strategy. Vodacom is the chief sponsor of football teams such as Bafana, Banyana, Bloemfontein Celtic, etc, and the operator was also the official sponsor of the 'SA 2010 World Cup' bid campaign.

    Financial and Operational Performance

    Revenue

    Vodacom registered an increase of 36.5 percent in total revenues in the financial year ending March 2005. It reported revenue of USD 4.4 billion in 2005 as compared to USD 3.2 billion in 2004. The growth was primarily driven by a strong increase in its footprint in South Africa, where the number of subscribers increased by 32.0 percent in 2005.

    The revenue from data services was USD 216 million for the financial year 2005, accounting for 4.9 percent of the total revenue of the group. In the financial year 2004, data services contributed USD 144.9 million, thereby accounting for 4.5 percent of the total revenue. South Africa accounted for approximately 92 percent of the total data revenue generated by the company in financial year 2005.

    Profitability

    In terms of profitability, the company's EBITDA margin increased by 1.1 percentage point from 34.0 percent in financial year 2004 to 35.1 percent in 2005. The improvement in margin was due to lower pre-paid discounts on airtime offered by the operator and the consolidation of its Smartcom and Smartcall subsidiaries. Mozambique was the only country where the operator suffered losses in the financial year 2005, essentially due to a lowering of tariffs, in order to remain competitive with the other operator (mCel) in the country, as well as due to network coverage problems.

    Figure 1 shows Vodacom's revenue and EBITDA margin from 2003 to 2005 and figure 2 depicts the revenue break-up by geography for 2005.

    Figure 1: Revenue from Wireless Sector (2003-2005)


    Source: Company Reports

    Figure 2: Revenue Break-up - by Geography (2005)


    Source: Company Reports

    Capital Expenditure

    The company's CAPEX in the full financial year 2005 increased 34.9 percent over the previous financial period, to USD 3.93 billion mainly due to the operator's strategy of network expansion.

    Operating KPIs

    The company's total mobile subscriber base for the financial year ending March 2005 increased by 38.4 percent to approximately 15.5 million. It continued to register growth in its subscriber base in the next six months ending September 2005, and reported a total subscriber base of 19.1 million, registering growth of 23.2 percent for the period.

    Figure 3 shows Vodacom's total mobile subscribers in Africa from 2003 to September-end 2005. Figure 4 depicts the break-up, by geography, of that subscriber base as on 30th September 2005.

    Figure 3: Mobile Subscribers (2003-2005)


    Source: Company Reports

    Figure 4: Mobile Subscribers in Africa - by Geography (September 2005)


    * Subscribers till September 2005

    Source: Company Reports

    Table 2 gives the key performance indicators for Vodacom for the financial year 2005.

    Table 2: Key Performance Indicators in different geographies (2005)


    Source: Company Reports

    Ownership Structure

    The majority of the shares of the operator are owned by Telkom SA Limited, which holds a 50 percent stake in the company. The other two shareholders of the company are Vodafone Group and VenFin Ltd, whom in turn have been acquired by Vodafone as this study was being published.

    Figure 5 shows the ownership structure of Vodacom as on 30th September 2005.

    Figure 5: Vodacom - Ownership Structure (September 2005)


    Source: Company Reports

    Vodafone is currently (Jan 2006) buying complete control of VenFin Ltd. and consequently an increased stake in Vodacom. The acquisition is estimated to be worth USD 158 million.

    Recent Developments

    The following were some recent developments for Vodacom:

    Mergers & Acquisitions

  • In October 2005, Vodacom decided to discontinue with its bid for a joint stake in Nitel Nigeria, a Nigerian telecom operator, as the Nigerian government did not reveal any plans to separate the fixed and mobile businesses of Nitel.
  • In June 2005, Vodacom indicated its intention to acquire a stake in Vmobile, the second largest mobile network operator in Nigeria, in partnership with Virgin Mobile.

    Network & Service Expansion

  • Vodacom formed a strategic alliance with Vodafone in November 2004 and as a result it has been offering Vodafone's global services in its African markets. The alliance has equipped the operator with the best quality services, research and development capability and some use of the brand name of Vodafone.
  • In September 2005 Vodacom launched Vodafone world services including "video SMS" and Blackberry services, with simplified roaming rates for its subscribers in South Africa.
  • In April 2005, Vodacom launched Vodafone live! for its pre-paid and post-paid subscribers in South Africa, which provides services based on 2.5G/3G technology, such as picture messaging, games, polyphonic ringtones, 3D Java games, video messaging, video calls, web browsing, etc.

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    Future Outlook

    Vodacom is aspiring to consolidate and strengthen its position in its existing markets and seek further expansion opportunities in other African countries, specifically Nigeria. It is also aiming to increase its revenue from data services which contributed approximately 5 percent to total revenues in the financial year 2005. This revenue is expected to increase with the launch of more value-added services based on 3G technologies in South Africa. The future outlook for the company's operations in Africa is summarized below:

    South Africa

    The operator has managed to increase its business in South Africa, both organically and inorganically. The operator registered strong growth in customers, revenue and EBITDA in the country in the financial year 2005, owing to its strategy of building market share through aggressive growth/expansion and retention initiatives coupled with favourable economic conditions.

    Vodacom hopes to continue expanding its operations in South Africa, which constitute the major portion of the company's pan-African operations, and tap the opportunities to increase data revenue with the launch of 3G services in the country. The company is also seeking to increase its stake in the various service providers in South Africa, which distribute its services, in order to have greater effective control of its subscriber base.

    Tanzania

    In Tanzania Vodacom has met with the challenge of a frequently changing regulatory environment and stiff competition. The company claims that managing costs in an environment of declining ARPU, while rolling-out additional network coverage hold the key to achieving improved performance in the region. With the mobile penetration rate being only 7.5 percent in Tanzania, the country holds high potential for the overall subscriber growth.

    In DRC, Vodacom managed to increase its subscriber base as well as its market share in 2005. The operator will likely maintain a very cautious approach in its operations in DRC, as the political situation is unstable and with elections planned in 2006 there are speculations over the political stability and economic growth of the country. A positive surge in the economy will augur well for Vodacom, which has the largest market share of 49 percent in the DRC mobile market. The company has stated that it is likely to take longer than previously expected to achieve net profit from its operations in this country, though it would continue to register growth and improvement in EBITDA from its operations.

    Mozambique

    Although Vodacom Mozambique has registered growth in the number of mobile subscribers, the operation has not yet proved profitable. This has mainly been due to hurdles in effective distribution, and also the lowering of tariffs. It is expected that it will take a number of years before Vodacom Mozambique starts generating healthy returns, and that leaves some room for speculation that Vodacom might consider selling this operation to another player in the market.

    Lesotho

    The operations in Lesotho are strategically important as the country is geographically situated within South Africa. Though this market [in Lesotho] is quite small, and is expected to remain so in the coming years, Vodacom has maintained a healthy market share of 80 percent in the country.

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